Effective date: July 31, 2026

Mind Surfer’s Cove is operated by Eric Magnifico from Playa del Carmen, Quintana Roo, Mexico.

This Privacy Policy explains how Mind Surfer’s Cove collects, uses, stores, shares, and protects personal information when you visit this website, subscribe to emails, submit a form, book an experience, purchase a product or service, or otherwise interact with Mind Surfer’s Cove.

1. Contact Information

Business: Mind Surfer’s Cove
Operator: Eric Magnifico
Email: eric@mindsurferscove.com
Mailing address: Playa del Carmen, Quintana Roo, Mexico
Website: https://mindsurferscove.systeme.io

Eric Magnifico is responsible for the management of personal information collected through Mind Surfer’s Cove.

2. Information We Collect

Depending on how you use the website, we may collect:

• Your name

• Your email address

• Information included in contact-form messages

• Booking dates, times, and appointment details

• Information you voluntarily provide during applications, questionnaires, or conversations

• Newsletter subscription and consent records

• Purchase and transaction information

• Technical information such as IP address, browser type, device information, referring page, and website activity

• Cookie and analytics information

• Communications you send to Mind Surfer’s Cove

Payment-card information may be processed directly by third-party payment providers. Mind Surfer’s Cove does not intentionally store complete payment-card numbers.

Please do not submit highly sensitive medical, financial, identification, or emergency information through ordinary website forms or email.

3. Why We Collect Information

We may use your information to:

• Respond to questions and contact requests

• Schedule and administer calls, sessions, courses, and events

• Send booking confirmations, reminders, updates, and meeting links

• Deliver books, courses, downloads, newsletters, and other requested materials

• Process purchases and maintain transaction records

• Provide customer support

• Personalize and improve the website and services

• Maintain website security and prevent abuse

• Comply with legal, accounting, tax, and regulatory obligations

• Send marketing communications when we have your consent or another lawful basis

• Protect the rights, safety, and property of Mind Surfer’s Cove and its users

We aim to collect only the information reasonably necessary for these purposes.

4. Consent

By submitting information through the website, you consent to its collection, use, and handling for the purposes explained at the point of collection and in this Privacy Policy.

Marketing emails are optional. You may withdraw your consent at any time by using the unsubscribe link in an email or contacting:

eric@mindsurferscove.com

Withdrawing consent will not affect information already processed lawfully or information that must be retained for legal, contractual, accounting, or security reasons.

Canadian privacy principles generally require meaningful consent, clearly identified purposes, limited collection, safeguards, access rights, and the ability to challenge compliance.

5. Email Communications

When you subscribe to the Cove newsletter, Early Reader list, event updates, or another email list, we may send:

• Welcome emails

• Reflections and educational content

• Program and event invitations

• Book updates

• Business announcements

• Relevant offers

We will identify the sender and provide an unsubscribe mechanism in marketing emails.

Unsubscribe requests will be processed as required by applicable law. Canadian rules generally require consent, sender identification, contact information, and an unsubscribe mechanism, with unsubscribe requests acted upon within 10 business days. United States rules prohibit misleading headers and subject lines and require an opt-out method and valid postal address.

Transactional messages, such as booking confirmations or purchase receipts, may still be sent when necessary to provide a requested service.

6. Cookies and Similar Technologies

The website and its service providers may use cookies, pixels, local storage, and similar technologies to:

• Remember preferences

• Operate forms and booking systems

• Maintain security

• Understand website traffic

• Measure engagement

• Improve performance

• Support marketing, where permitted

You may restrict cookies through your browser settings. Disabling cookies may prevent parts of the website from functioning properly.

Where legally required, consent will be requested before non-essential cookies are activated.

7. Service Providers and Third Parties

We may use third-party providers to operate the business, including:

• Systeme.io

• Google Workspace, Google Calendar, and Google Meet

• Email-delivery providers

• Website hosting and analytics providers

• Payment processors such as PayPal or Stripe

• Accounting, legal, security, and technical service providers

These providers may process information only as needed to perform services for Mind Surfer’s Cove, subject to their own privacy terms and applicable agreements.

We may also disclose information:

• With your consent

• To comply with law, court orders, or valid government requests

• To protect safety, security, or legal rights

• In connection with a business reorganization, merger, sale, or transfer

• To investigate fraud, abuse, or threats

We do not sell personal information for money.

8. International Data Transfers

Mind Surfer’s Cove is based in Mexico and may use service providers located in Mexico, Canada, the United States, or other countries.

Your information may therefore be processed outside the country where you live. Privacy laws and government-access rules may differ between countries.

When information is transferred internationally, we take reasonable steps to use reputable providers and appropriate contractual, organizational, and technical protections.

9. Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information we process.

These may include:

• Password protection

• Restricted account access

• Secure platforms

• Encrypted connections where available

• Account authentication

• Software updates

• Access controls

• Data minimization

No internet transmission or storage system is completely secure. We cannot guarantee absolute security.

Canadian privacy guidance requires safeguards proportionate to the sensitivity of the information and protection against loss, theft, unauthorized access, disclosure, copying, use, or modification.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide services

• Maintain legitimate business records

• Comply with tax, accounting, contractual, and legal obligations

• Resolve disputes

• Enforce agreements

• Prevent fraud and abuse

When information is no longer reasonably required, we may delete, anonymize, or securely destroy it.

11. Your Privacy Rights

Depending on where you live, you may have rights to:

• Know what information we hold about you

• Request access to your information

• Correct inaccurate information

• Request deletion

• Object to or limit certain uses

• Withdraw consent

• Request information about disclosures

• Receive a portable copy where legally required

• Opt out of certain marketing or data practices

• File a complaint with a privacy authority

Mexico

Individuals in Mexico may exercise applicable rights of access, rectification, cancellation, and opposition, commonly known as ARCO rights.

To submit a request, email:

eric@mindsurferscove.com

Include:

• Your name

• The email address connected to your information

• The right you wish to exercise

• A clear description of the information involved

• Information reasonably necessary to verify your identity

Canada

Canadian users may request information about the existence, use, and disclosure of their personal information, request access, challenge accuracy, and raise concerns regarding privacy practices.

United States

Residents of certain United States states may have additional privacy rights under applicable state law. Where those laws apply, Mind Surfer’s Cove will respond to verified requests as legally required.

We will not unlawfully discriminate against anyone for exercising a privacy right.

12. Children and Minors

The website and services are intended for adults.

We do not knowingly collect personal information from children under 13. Programs intended for adults should not be booked by minors without the informed involvement and consent of a parent or legal guardian.

If you believe a child has submitted personal information without appropriate consent, contact:

eric@mindsurferscove.com

13. Health and Personal Information

Mind Surfer’s Cove provides educational, mindfulness, awareness, and personal-development services.

It is not a medical clinic, psychotherapy practice, emergency service, or substitute for licensed healthcare.

Information shared through website forms is not protected by medical confidentiality laws merely because it relates to emotional, psychological, or personal experiences.

Do not use the website or email for emergencies.

14. External Links

The website may link to third-party websites, platforms, videos, articles, payment providers, or social networks.

Mind Surfer’s Cove does not control the privacy practices, security, or content of third parties. Review their policies before submitting information.

15. Changes to This Privacy Policy

We may update this Privacy Policy when services, technologies, providers, or legal requirements change.

The updated version will be posted on this page with a revised effective date.

Material changes may also be communicated through the website or by email where appropriate.

16. Questions and Complaints

Questions, requests, and privacy concerns may be sent to:

Eric Magnifico
Mind Surfer’s Cove
Email: eric@mindsurferscove.com
Mailing address: Playa del Carmen, Quintana Roo, Mexico

We will review and respond within a reasonable period and within any timeframe required by applicable law.